This statement describes Botanical Veterinary Products product guarantee, refund policy and how it collects and uses the personal information you provide on our website. It also describes the choices available to you regarding our use of your personal information and how you can access and update this information.
If you have questions or concerns regarding this policy, contact us online.
Our products are 100% satisfaction guaranteed. Please send us the unused product, reason why you were dissatisfied, and original purchase receipt for a full refund. Shipping is not included in refund amount.
Collection and Use of Personal Information
We collect the following personal information from you: Contact Information such as name, email address, mailing address, phone number. All payment information is securely collected at Paypal.
As is true of most websites, we automatically gather information about your computer such as your IP address, browser type, referring/exit pages, and operating system.
We use this information to:
- Improve our website and marketing efforts
- Conduct research and analysis
If you do not wish to receive marketing-related emails you may receive from us, you can unsubscribe by clicking the unsubscribe link in the bottom of the email message sent to you or you can contact us online.
We do not share your personal information with third parties unless we clearly specify prior to collecting your information.
Cookies and Other Tracking Technologies
We use another company to place cookies on your computer to collect non-personally identifiable information to compile aggregated statistics for us about visitors to our site.
Our web pages contain electronic images known as web beacons (sometimes called single-pixel gifs) and are used along with cookies to compile aggregated statistics to analyze how our site is used and may be used in some of our emails to let us know which emails and links have been opened by recipients. This allows us to gauge the effectiveness of our customer communications and marketing campaigns. Our web pages may also contain electronic images known as web beacons (sometimes called single-pixel gifs) that are set by our third party partners. Web beacons are used along with cookies enabling our partners to compile aggregated statistics to analyze how our site is used.
We use a third party to gather information about how you and others use our website. For example, we will know how many users access a specific page and which links they clicked on. We use this aggregated information to understand and optimize how our site is used.
Links to Other Websites
Our Site includes links to other websites whose privacy practices may differ from those of Botanical Veterinary Products. If you submit personal information to any of those sites, your information is governed by their privacy statements. We encourage you to carefully read the privacy statement of any website you visit.
The security of your personal information is important to us. We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it. No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. Therefore, we cannot guarantee its absolute security.
If you have any questions about security on our website, you can contact us online.
Additional Policy Information
Our website offers publicly accessible blogs or community forums. You should be aware that any information you provide in these areas may be read, collected, and used by others who access them.
Notification of Privacy Statement Changes
We may update our terms and conditions to reflect changes to our practices. We encourage you to periodically review this page for the latest information on our privacy practices.
You can contact us about our terms and conditions by writing or calling us at the information below:
Botanical Veterinary Products
5142 Hollister Ave. #205
Santa Barbara, CA 93111